Shipping policy

Shipping Policy

Free Shipping on Every Order We offer free standard shipping on all orders within the contiguous United States. No minimums, no exceptions.

Expedited Shipping Want your gear sooner? Expedited shipping options are available at checkout for an additional fee. Standard shipping remains free on all orders within the contiguous United States.

Processing Time Most orders are processed within 1-5  business days. Custom or made-to-order items may require additional lead time — estimated timeframes are noted on the product page.

Estimated Delivery Standard delivery typically arrives within 2–10 business days after processing.

Supplier-Fulfilled Products Some products ship directly from our manufacturing partners. These items follow the same delivery timeframes but will arrive in a separate shipment. You'll receive a tracking number for each shipment.

Tracking Once your order ships, you'll receive a confirmation email with your tracking information. Please allow 24–48 hours for tracking to update.

Alaska, Hawaii & US Territories Free shipping applies to the contiguous US only. Orders to Alaska, Hawaii, or US territories may require additional transit time and fees — please contact us before ordering.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date and we'll make it right.

Questions? Email us at support@elementalvanco.com or visit elementalvanco.com/pages/contact.